Your account on HomeExchange is set for automatic renewal by default to ensure all your exchanges go as planned and are covered by our guarantees.
However, if you wish to deactivate the automatic renewal and you don't have finalized exchanges in the future, you can do so at any time.
To do so, please go to "My account" in the top right-hand corner of the screen and from the dropdown menu, click on "My Membership".
In this section, under the payment methods, you will find a button to "Cancel my membership".
No worries! By clicking this button, you will retain your membership until its end date. However, it will not be automatically renewed.