Your exchange is over and now you would like to leave a review? You can do so directly from the conversation with your exchange partner.
Do remember: you only have 40 days to leave a review!
To rate your exchange and leave a review on the app, go to "Messages" and tap on "Your trip" or "X's trip" if you are the host. At the bottom of the screen, you will have the option to "Rate this exchange". Both you and your exchange partner will see the option to rate the exchange.
Tap on "Rate this exchange" and a window will open where you can rate the exchange as well as leave your personal feedback about the other member:
Here you can leave a rating for cleanliness, communication, if the home matches descriptions or if your guest/host was trustworthy. You can also leave your personal feedback about the home/your exchange partner and the exchange.
Once you are done, tap on the "Validate" at the bottom of the screen.
- In a non-reciprocal exchange: You have up to 40 days from the last day of your stay to rate and review your experience. Your review will not be public until your host/guest has also reviewed the exchange. If the other party does not leave a review, your comment will be public on day 41.
- In a reciprocal exchange: It works exactly the same as in the non-reciprocal exchange. However, when there is a reciprocal exchange that does not occur during the same period, the 40 days to rate and review the exchange will start at the end of the second exchange.