My Exchanges
Messaging
- How to cancel a pre-approved exchange?
- How does the response time work?
- How do I choose which home will appear in my message request?
- What is messaging and how does it work?
- Can I communicate with another HomeExchange member outside the website?
- How do I write an exchange request?
Searching
- How do I search for a listing with a home ID number?
- Why are the reviews blurred, and how can I see them?
- Tips to find an exchange
- How are the search results ordered and how can I appear higher?
- What is reverse search and how do I use it?
- What do the map icons mean?
Before the exchange
- How to handle cleaning before and after a home exchange
- What is the arrival time for an exchange?
- Can I be asked to pay a tourist tax (aka city tax) for an exchange?
- How do I exchange with pets?
- How can I discuss the details of my exchange with my partner?
- How can I report a member who is asking for a non-permitted fee?
After the exchange
- How do I rate an exchange and leave a review?
- What is the meaning of each star in the reviews?
- How do I see reviews as a guest/host?
- How are reviews collected, moderated and published?
- Can I modify a review?
- Can I reply to a review?